| Issue ID | 1304203 |
| Internal NHTSA # | 10892070 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2011 |
| File date | 01/08/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall i received a recall notice from subaru regarding my front passenger airbag. The notice included a note that the front passenger seat is unsafe for use until the airbag has been replaced. However, the notice also stated that no replacement parts are currently available. I have tried several times to reach subaru 'corporate customer care' about this issue and am unable to reach any representative by phone. I have emailed the same office and, so far, have received no response. When i called the local authorized dealer from whom i purchased the car and was told they have no update on when replacement parts might be available but they anticipate it could be "a few months". In the meantime i have a car that is unsafe for normal use, and a manufacturer that is both unable to replace defective parts and seemingly unwilling to answer questions regarding the issue. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DENVER, CO |
| VIN pattern | JF2SHBBC3BHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |