| Issue ID | 771107 |
| Internal NHTSA # | 10314906 |
| Manufacurer | SUBARU OF AMERICA, INC. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2009 |
| File date | 25/02/10 |
| Component | VISIBILITY |
| Product type code | VEHICLE |
| Description of the problem | My problem is with my 2009 subaru forester, purchased new. There is some sort of residue that forms on the windshield when we use the defroster (which we use a lot due to montana winters). It cannot be cleaned off. We've used multiple products to attempt to remove it, and not matter what, the result is a greasy film that reflects light into our eyes at night, or uncleaned, obscures our vision. It has to be something in the heating system because this is our second windshield, and both were affected. Initially, the dealership said it was new car outgassing, then they said that "all of them do it". It's become an issue, as we drive 70 highway miles a day to and from work, in all conditions in montana. We also know that it isn't new car outgassing because we've had the car for nearly 2 years and approx 45, 000 miles. We must clean the windshield at least 1 time per week, or we can't see in the sunshine or headlights. Additionally, the residue is worrisome because of potential health issues from breathing it. |
| Vehicle Mileage at Failure | 45000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT BENTON, MT |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |