| Issue ID | 1198622 |
| Internal NHTSA # | 10733435 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | FORESTER |
| Model Year | 2009 |
| File date | 22/06/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | This past april, i purchased a 2009 subaru forester from byers subaru and eagerly anticipated the ownership experience subaru promises and proudly bases its reputation. Contrary to the subaru promise, my experience over the first 3 months has been a nightmare. Prior to the purchase, i had committed to having the scheduled maintenance performed by the dealer and did. The first service was performed within a few weeks of purchase ($700). A month later the vehicle stopped running and required a tow to a texas subaru dealership. Initial thoughts were a timing belt failure. $600 dollars later, i was told that the timing belt pulley had failed and would require extensive engine repairs or an engine replacement ($2500 to $6000). The timing belt was not due to be replaced for another 10,000 miles. Due to the high repair cost and the fact that the damage occurred within a short period of time after purchase, i reached out to subaru america for assistance with the repair. Subaru committed to 50% reimbursement of the initial $600 dealer charge. I approached byers subaru with the same request for the same reason and was informed by a manager, that it was not their problem and that |
| Vehicle Mileage at Failure | 89000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | POWELL, OH |
| VIN pattern | JF2SH63699HXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |