2018 Subaru CROSSTREK Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Subaru CROSSTREK 2018 unknown or other. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Subaru CROSSTREK 2018 unknown or other and complaints other owners have filed.
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2018 Subaru CROSSTREK Unknown Or Other Problems, Complaints and Defects

 Issue ID1581066
 Internal NHTSA #11231022
 ManufacurerSubaru of America, Inc.
 BrandSUBARU
 ModelCROSSTREK
 Model Year2018
 File date10/07/19
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemI have a security issue related to the 2018 crosstrek and the door locking and unlocking system. This issue puts vehicle operators at risk and fails to protect the contents of the vehicle when unattended. We experience issues where the alarm would sound when opening the driver door. There is nothing in the documentation that described this so we went to search the internet for help. We discovered many people are having this issue. This happens when the vehicle is locked with the remote control but the driver door does not lock. The vehicle can be entered when unattended, the doors manually unlocked and the contents removed. It is also possible the door is not locked while operated. This exposes the occupants to the risk of unexpected entry from outside while they are operating the car. This situation occurs when the door handle is used to unlock and open the car in a single motion. The locking latch gets caught in an intermediate position and will not close. There is a notable difference in the sound made by the driver lock. The corrective action is to use the emergency key contained in the keyfob and turn the lock. I turned it to lock and unlock and restored normal operation, but this was after a long period of time where my wife and her packages were exposed. I believe a workaround is to not open the door in a single motion, but rather to touch the handle, pause while it unlocks. There are several steps i believe subaru should take. First, i believe subary should notify customers of this condition, of the signs it exists and how to resolve it. The risk is real and they should be stated. Second, i believe the solenoid that locks the door is too weak to free itself, and subaru should upgrade this part so that if this occurs, the next use of the lock corrects it. Third, i think subaru should conduct tests of its own across all models.
 Vehicle Mileage at Failure20000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateWEST CHESTER, PA
VIN pattern JF2GTALC5JHXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed0
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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