Issue ID | 1614346 |
Internal NHTSA # | 11271755 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | CROSSTREK |
Model Year | 2017 |
File date | 18/01/19 |
Component | VISIBILITY/WIPER |
Product type code | VEHICLE |
Description of the problem | I am the owner of a 2017 subaru crosstrek that was subject to a faulty windshield resulting in replacement. The vehicle had developed a spontaneous crack from no apparent or obvious source other than normal conditions. Specifically, this crack developed overnight while sitting in the driveway not in motion and not exposed to damage causing debris. The next morning, an inconspicuous crack at only a few millimeters appeared. Over the course of the next few days, the crack had grown to tens of centimeters. The end result was an unsafe and hazardous windshield creating visibility issues and a risk of integrity failure. The windshield was replaced by the dealer at full cost not covered under warranty. This was not covered under recall and was paid for out of pocket. Attached is a copy of the invoice with costs for the windshield parts and labor. |
Vehicle Mileage at Failure | 24685 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | REDWOOD CITY, CA |
VIN pattern | JF2GPABC4HGXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 13/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |