Issue ID | 1622848 |
Internal NHTSA # | 11283140 |
Manufacurer | Subaru of America, Inc. |
Brand | SUBARU |
Model | CROSSTREK |
Model Year | 2017 |
File date | 15/05/19 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I lease a 2017 subaru crosstrek. The car has been faithfully maintained as per manufacturer specifications and has never been in an accident/experienced any body damage. The rear wheel bearings have failed three times prior to 48k. The left wheel bearing was replaced twice between 48k and 55 k and the right wheel bearing was replaced around 52k. Apparently, this is a common defect and the dealer noted that all wheel bearings on every subaru fail prior to 50k. For a rather pricey car, this is unacceptable and a huge safety hazard. If the wheel bearings fail, it could lock up one wheel and cause the car to flip unexpectedly while driving additionally, you will drive the car one day without any issue and literally, the next day, you will start to hear a low groaning noise. I would like the nhsta to open a defects investigation as they can find the same problem across every subaru model from 2013-forward when the wheel bearing design was changed. Dealer records and warranty repairs can indicate this. The design allows for water and road debris to get inside of the bearing, causing premature wear and failure. It is unacceptable to have to replace wheel bearings on cars every 50k. My last vehicle (2007 hyundai sonata) drove flawlessly until 277k and i never had to change a wheel bearing in the 10 years i owned that vehicle. Shame on subaru! |
Vehicle Mileage at Failure | 48000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BAYONNE, NJ |
VIN pattern | JF2GPANC9H8XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 13/12/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
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Dealer's ZIP code |