| Issue ID | 1687696 |
| Internal NHTSA # | 11353189 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | CROSSTREK |
| Model Year | 2016 |
| File date | 01/08/16 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Power steering fails when first starting vehicle. Has happened on many occasions. Loss iof power steering lasts from a few seconds to 10 to 15 seconds,resolves by itself. Heard on several occasions from dealer that they can not reproduce problem. Feel it is a serious problem may lead to low speed accident. Steering warning light does come on. Does generate error codes per dealer. Dealer(johnson subaru dubois pa 15801) has attempted repair x 5 w/o resolution. State they have replaced electronic control module,replaced that with a new and improved ecm and state they have replaced the power steering rack. Episodes of loss of steering continue. Have contacted subaru of america advising them of problem. They suggest returning vehicle to dealer even though the problem has not been corrected in the previous 5 visits |
| Vehicle Mileage at Failure | 3000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DUBOIS, PA |
| VIN pattern | JF2GPAAC3G9XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |