| Issue ID | 1561933 |
| Internal NHTSA # | 11205801 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | CROSSTREK |
| Model Year | 2016 |
| File date | 06/05/19 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | This is a complaint about subaru dealers not responding to a recall in what i would call a timely manner. I cannot tell where on your website to submit this. It is very confusing. It says to submit a complaint of this type, but doesn't tell where. I got a recall for the brake light issue. I consider this a very high priority. The dealer said they could see me in a week. That seems unreasonable considering the nature of the recall. I am very disappointed in subaru, and in your call-in system which seemed to provide not help. |
| Vehicle Mileage at Failure | 0 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FISHERS, IN |
| VIN pattern | JF2GPABC6G8XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |