| Issue ID | 1523034 |
| Internal NHTSA # | 11162235 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | CROSSTREK |
| Model Year | 2016 |
| File date | 18/11/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owned a 2016 subaru crosstrek. The contact stated that vehicle would not start. Colonial subaru (761 e chester st, kingston, ny 12401, (845) 339-3330) advised the contact to go to an independent mechanic to have oil added to the vehicle. The contact called the manufacturer who sent a letter to schedule a service appointment with the dealer. The dealer changed the oil and a 1,000 mile test was to be performed to check the status. After the vehicle had been parked for an extended period of time, it failed to start while it was raining. The vehicle was towed to another unknown dealer for a second opinion and the batter was replaced. While driving at an unknown speed, the vehicle stalled and smoke and flames appeared. A police report was filed. The vehicle was deemed destroyed by the insurance company. The vehicle was towed. There were no injuries. The failure mileage was 5,700. |
| Vehicle Mileage at Failure | 5700 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NEW YORK, NY |
| VIN pattern | JF2GPABC3G8XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | Y |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |