| Issue ID | 1578435 |
| Internal NHTSA # | 11229075 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | CROSSTREK |
| Model Year | 2014 |
| File date | 27/06/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | This letter is to document an incident that occurred on 6/27/19 at approx. 2 pm est in danbury, ct on i84. I was proceeding west on i84 in my 2014 subaru crosstrek when the vehicle suffered a catastrophic internal failure of the continuously variable transmission (cvt) assembly, resulting in the loss of wheel rotation (wheels locking up) which lasted for almost 2 seconds. I was able to maintain control of the vehicle and, while almost struck by a tractor-trailer that was following me in the center lane, was able to exit the highway. The vehicle was towed to colonial subaru in danbury, ct where it was diagnosed with a complete internal failure of the transmission requiring a replacement. I then discovered that the failure of the transmission on this vehicle was a known issue, the subject of a warranty extension by subaru of america (https://tinyurl. Com/y9bozwgd) and that my vehicle was one of the affected vehicles. My concern is that given the severe consequence when this failure occurs, this should be the subject of a factory recall, to prevent a catastrophic loss of wheel rotation and subsequent loss of vehicle control. This is what occurred in my experience. If i were a less experienced driver it a high probable that a loss of vehicle control would have occurred. Traveling down a major, crowded interstate with a car that suffered a severe engineering failure could have led to roadway fatalities. I request that nhtsa open an investigation into subaru of america |
| Vehicle Mileage at Failure | 114000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SANDWICH, MA |
| VIN pattern | JF2GPAVC2E8XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |