| Issue ID | 1481290 |
| Internal NHTSA # | 11111350 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | CROSSTREK |
| Model Year | 2013 |
| File date | 19/06/18 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | 2013 subaru crosstrek(70k miles) passenger door caught on fire. Within 3 minutes of smelling smoke inside door panel was engulfed in flames. Went to the shoulder of the freeway, turned engine off, put out the flames, waited for the smoke to clear and the plastic to cool off. Upon restarting vehicle sparks and smoke visible so turned vehicle off. Cut the red(+) wires, restarted vehicle(no smoke), drove to dealership for repairs. Obviously a short in the electrical system, none of the fuses popped. Had a passenger been in the passenger seat i'm sure they would have been hurt. Picked up the vehicle yesterday and paid 2k over insurance estimate. Now having to squeeze the insurance for the difference since i didn't take it to their suggested repair shop and subaru of america would not pay for damage due to poor workmanship/faulty parts. Anyone else have problems such as this? |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FREMONT, CA |
| VIN pattern | JF2GPACC4DHXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |