| Issue ID | 1583619 |
| Internal NHTSA # | 11232902 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | CROSSTREK |
| Model Year | 2013 |
| File date | 01/05/13 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 subaru crosstrek. While driving 20 mph, the contact pumped the brake pedal several times, but the vehicle would not brake or stop. There were no warning indicators illuminated. The vehicle eventually came to a complete stop after multiple attempts. The contact took the vehicle to an unknown dealer to be diagnosed and repaired, but the failure continued. The unknown dealer is no longer in business and the repair specifics were not disclosed. The vehicle was then taken to star subaru (206-26 northern blvd, bayside, ny 11361, (833) 271-0487) where the brake pads were replaced. Afterwards, all the warning indicators illuminated on the instrument panel while driving various speeds. The contact took the vehicle to east hills subaru (1039 northern blvd, roslyn, ny, (866) 391-1314), but the cause of the failure could not be determined. The contact received notices for nhtsa campaign number: 19v149000 (exterior lighting) and nhtsa campaign number: 18v772000 (engine and engine cooling). Both dealers stated that parts were not available and that they would notify the contact when they become available. The manufacturer was notified. The failure mileage was 10. |
| Vehicle Mileage at Failure | 10 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NEW HYDE PARK, NY |
| VIN pattern | JF2GPACC6D2XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |