| Issue ID | 1542547 |
| Internal NHTSA # | 11183548 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | BRZ |
| Model Year | 2013 |
| File date | 01/03/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I have taken my 2013 subaru brz to colonial subaru in chesterfield, va to have nhtsa campaign: 18v772000 addressed. The dealer has refused to perform the recall on my vehicle without me paying $650 for them to "remove and reinstall modifications." per the recall letter received from subaru, this recall is supposed to be performed free of charge. There is no mention of additional fees or charges and i feel that they are attempting to charge them unfairly to pay for a nhtsa mandated recall. Mindy williams, service advisor and brian at subaru corporate customer care have both confirmed that they will not perform the mandated recall without me paying $650. |
| Vehicle Mileage at Failure | 49000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RICHMOND, VA |
| VIN pattern | JF1ZCAC13D1XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |