| Issue ID | 616558 |
| Internal NHTSA # | 10179369 |
| Manufacurer | SUBARU OF AMERICA, INC. |
| Brand | SUBARU |
| Model | B9 TRIBECA |
| Model Year | 2006 |
| File date | 06/10/06 |
| Component | ENGINE AND ENGINE COOLING |
| Product type code | VEHICLE |
| Description of the problem | Had first oil change at dealership in october. When we took the auto to another service provider they discovered the oil level of 5. 8 quarts only registered below the add level on the dipstick. Upon measuring the oil removed from the vehicle, there was an extremely overfilled amount the dealer had used in order to make the dipstick register full. There is the possibility that their overfill will create future failures in the vehicle and they have refused to address the problem with a corrected dipstick or change the amount of oil recommended. We still don't have an answer as the whether it's a defective dipstick or an erroneous statement of required oil for the vehicle. We are not able to verify what is the correct amount for the next oil change or where it should register on the current dipstick. In an effort not to overfill the level remains below the add mark on the dipstick with 5. 8 quarts as stated in the manual. Continue to be concerned about the possibly/probability that oil level previous or current will cause engine damage. *jb |
| Vehicle Mileage at Failure | 3000 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEWPORT, OR |
| VIN pattern | 4S4WX82C264XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 11/04/06 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PHIL & JOHN'S SUBARU |
| Dealer's telephone number | 541-754-1515 |
| Dealer's city | CORVALLIS |
| Dealer's state code | OR |
| Dealer's ZIP code | 97339 |