| Issue ID | 1668786 |
| Internal NHTSA # | 11330065 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | ASCENT |
| Model Year | 2019 |
| File date | 28/09/19 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | We had a rock hit our dashboard while we were pulling coming off an on-ramp onto an interstate and resulted in a small chip. Within an hour of driving it after the chip a crack resulted outward to the driver side of the window to the frame and down towards the hood to the frame. This quickly impaired our vision and made it difficult to drive. The windshield was not repairable and we spent about $950 out of pocket to repair the windshield as it had to be ordered through the dealership. On a side note after the repair the rain sense windshield wipers stopped working after the windshield repair and neither the glass shop that did the windshield replacement nor the dealership under warranty would take ownership of this issue and would not fix the defective item. |
| Vehicle Mileage at Failure | 3000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SHERMAN, IL |
| VIN pattern | 4S4WMARD5K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |