| Issue ID | 1665242 |
| Internal NHTSA # | 11327501 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | ASCENT |
| Model Year | 2019 |
| File date | 01/01/20 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | I bought the car new. 2-3 months later i went on vacation and came back to a huge crack in the windshield that spontaneously appeared in my heated garage without an associated chip. It gradually expanded but i waited until after winter to replace to avoid additional chips in the winter. 2-3 months after i replaced for $700 while driving again a spontaneous crack appeared before my eyes starting at the edge and moving down without any apparent rock hitting it prior. Since then 3 additional cracks have appeared largely covering my windshield. I live in alaska and have for years. I have 4 vehicles and this one is just driven around town. The suburban windshield is covered in chips but never in my 20+ years of car ownership of 20 or so various cars have seen a windshield that cracks to this extent without large rocks even hitting it. These cracks are not a chip from a rock that expands. There is clearly a flaw with this windshield. First time i was like huh weird. Second windshield with same exact problem, there is clearly an issue. Dealer is telling me tough cookies lady. These windshields are like 1000$ to replace with the recalibration required. |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANCHORAGE, AK |
| VIN pattern | 4S4WMARD2K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |