| Issue ID | 1717962 |
| Internal NHTSA # | 11388428 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | ASCENT |
| Model Year | 2019 |
| File date | 24/12/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | On 24th december vehicle in motion on a highway whining noise observed and transmission disengages, rpm increased. In a few seconds transmission error message flashed in console, in addition check engine light comes on and all driver aids disabled, struggled to take control and pull off highway safely. Vehicle 20 months old less than 20,000 miles. Second instance of transmission failing after wuv07 recall completed in january 2020. ! St instance of transmission failure in city streets @35mph similar behavior transmission light, check engine light and drivers aids disabled, incorrectly diagnosed by master technician as valve body failure after the wuv07 recall the fuel efficiency also dropped. A couple of days prior to 24th december contacted subaru of america about a shudder noticed observed while driving. Enclosed image has repairs related to transmission, in addition during the 2nd repair the starter also failed and starter was also replaced. In conclusion two unsafe transmission failures in motion after wuv07 recall. |
| Vehicle Mileage at Failure | 19330 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LITHIA, FL |
| VIN pattern | 4S4WMACD1K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |