| Issue ID | 1717247 |
| Internal NHTSA # | 11387862 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | ASCENT |
| Model Year | 2019 |
| File date | 01/08/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2019 subaru ascent. The contact stated that while driving at 35 mph, the vehicle would independently shift out of the drive position. As a result, there was a loud knocking and screeching noise coming from the vehicle. The contact stated that after shifting back into the drive position, the accelerator pedal would apply on its own causing the contact to depress the brake pedal in order to control the speed of the vehicle. The contact managed to make it to their destination safely. The vehicle was taken to a local dealer who diagnosed that a software update was needed. The vehicle was repaired however the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 6991. |
| Vehicle Mileage at Failure | 6991 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | PORTLAND,, OR |
| VIN pattern | 4S4WMARD6K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |