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2019 Subaru ASCENT Exterior Lighting Problems, Complaints and Defects

Issue ID	1632758
Internal NHTSA #	11297408
Manufacurer	Subaru of America, Inc.
Brand	SUBARU
Model	ASCENT
Model Year	2019
File date	26/10/19
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	We took possession of this vehicle october 2019, brand new order. Ever since we have had this vehicle we have questioned several dealers regarding the headlights placement. When you drive on non lit roads you can only see about 6 feet in front of you. Anyone walking on the side of the road, an animal, broken down vehicle, the street you are suppose to turn on; you do not see until you are right on top of the object. We have been driving with the high beams on in order to see what is ahead of us. The low beams engaged seem to have a wall about 6 feet out that you can not see beyond that area. We were told that the headlights are aimed properly and there is nothing that they can or will do about it. When driving in a lighted area it is not as bad; when driving down back unlit roads with traffic coming at you or traffic in front of you the headlights are terrible. We live in a rural area with very little street lighting and i am really concerned about hitting something because the headlight do not illuminate enough to see objects in the road. We asked our sales person about the headlights and he went out and tested our concern, he told us to say something to the maintenance department when we brought the car in for its first inspection. We were told there was nothing they could do about the headlights. I have asked at the next dealer and was told the same thing. I am at a loss on how to correct this.
Vehicle Mileage at Failure	500
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	GENOA CITY, WI
VIN pattern	4S4WMALD3K3XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
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DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
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What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5N1AT2MV8KC828176 1FTFW1EG5JFB90218 MRHCR2640GP101378 5UXTY9C02M9F43522 JN8AY2NY4D9056486 SALCA2AE7FH544529 3AKJGLDR4HSHX5373 LFV2B2F3XL7748744 WVWZZZ3BZ2E400089 MNCAXXMAWAJP86463 1HD1LC318FC405076 WDDHF2EB8BA420342

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2019 Subaru ASCENT Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2019 Subaru ASCENT Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?