| Issue ID | 1719600 |
| Internal NHTSA # | 11389532 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | ASCENT |
| Model Year | 2019 |
| File date | 22/01/21 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | 55 degree sunny day in rural virginia. 2019 subaru ascent has 8214 miles. Drove ascent about 4 miles. Stopped to run quick errand. Two minutes later car would not start. Dash lights on, including check engine, battery. Power windows and rear hatch still worked. Called dealer-followed their instructions to try starting car in park, neutral, etc. They said it sounded like a battery problem, advised me to call subaru roadside assistance. Spouse came with battery charger. Charged battery for a few minutes and car started. Charged battery overnight. Searched online for subaru battery problems. Read that a class-action lawsuit was filed against subaru of america in 2020 relating to outback and ascent battery issues. These models are reportedly equipped with batteries that drain and die. Lawsuit contends that subaru has known about these battery problems since 2017, and has issued a technical service bulletin about battery discharging and dying after short trip driving. |
| Vehicle Mileage at Failure | 8214 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MONETA, VA |
| VIN pattern | 4S4WMAJD6K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |