| Issue ID | 1598934 |
| Internal NHTSA # | 11254012 |
| Manufacurer | Subaru of America, Inc. |
| Brand | SUBARU |
| Model | ASCENT |
| Model Year | 2019 |
| File date | 21/06/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Our ascent has been dying since june, which was almost a year from the day we bought it brand new (first ascent sold by our dealer). It has lost total power about 7-8 times now and we've had it towed to our subaru dealer three times. The first time they said it was a defective battery and gave us a new battery. The second time the dealer person said there was no problem and blamed me for leaving one of the interior lights on overnight thus draining the battery. The third time they kept the car for about a week and after that they said it was some sort of a loose cable and that they had fixed the problem. Since then the car has died two more times. The first one when my husband was camping with the kids (which has happened before while camping because of the opening and closing of doors) but luckily he had a "jump starter kit" which we had acquired after few times after our car died. And, that i must add that it is a tool that should come with every ascent! The last time was today. Probably because the kids left one interior light on again. They keep claiming it's my fault for leaving the interior light on overnight, and that the subaru technology reporting system has nothing about this. Isn't this an absurd? Unacceptable that a small little light can drain the entire battery power only overnight. I am not talking about headlights on overnight, it's only one interior light... And sometimes not even that, just the fact that we opened and closed the doors way too many times (eg while camping). This is very irritating and i think they should have this fixed. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PORTLAND, OR |
| VIN pattern | 4S4WMAPD6K3XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |