| Issue ID | 1420268 |
| Internal NHTSA # | 11042194 |
| Manufacurer | Porsche Cars North America, Inc. |
| Brand | PORSCHE |
| Model | CAYENNE |
| Model Year | 2016 |
| File date | 01/11/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Last week i had my car for 20000 mile service and the technician noticed vibration with acceleration and advised the transfer case be replaced which was done 10/28. I contacted porsche usa as i was concerned with this being a relatively new vehicle and the problem with transfer case so fast. I was told it was a manufacturing defect and the transfer case was replaced with a re manufactured one and not a new one. When i wrote to them i was contacted today and told that was not a possibility. This being a relatively new well maintained vehicle and this being a manufacturing defect i prefer a new transfer case and extended warranty. I believe that is very reasonable. Can you please look into the matter and advise |
| Vehicle Mileage at Failure | 20000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CRISFIELD, MD |
| VIN pattern | WP1AA2A25GKXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |