| Issue ID | 1035256 |
| Internal NHTSA # | 10561242 |
| Manufacurer | Porsche Cars North America, Inc. |
| Brand | PORSCHE |
| Model | CAYENNE |
| Model Year | 2014 |
| File date | 10/01/14 |
| Component | FUEL SYSTEM, DIESEL |
| Product type code | VEHICLE |
| Description of the problem | The car would not start after multiple attempts. The suv needed to be towed to the nearest dealership. They said the fuel gelled and recommended that "i" have the fuel station place the 'correct additive' to the diesel fuel. My husband has had two diesel vehicles from other car manufacturers for the past 4 years, but he has never had any engine start problems. He is still filling his tank at the same station. Since then, i have changed the diesel fuel station and now go to another busy place. The same thing happened today, two (2) weeks later, with a different diesel fuel source. Vehicle would not start (odometer reads 4980 miles) the dealership (from where the suv was purchased) could only make the recommendation to move the vehicle, which won't start, to an indoor garage. In our area, this is impractical. Very few companies and stores provide indoor garages. I have been on the phone multiple times. The porsche dealership has not been able to come up with any other recommendations until now, 7-1/2 hrs since my first call. |
| Vehicle Mileage at Failure | 4700 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EASTON, PA |
| VIN pattern | WP1AF2A29ELXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |