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2014 Porsche CAYENNE Exterior Lighting Problems, Complaints and Defects

Issue ID	1273569
Internal NHTSA #	10853431
Manufacurer	Porsche Cars North America, Inc.
Brand	PORSCHE
Model	CAYENNE
Model Year	2014
File date	28/03/16
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	I purchased a 2014 porsche cayenne diesel new in august 2014 equipped with the convenience package which includes bi xenon headlights with "porsche dynamic lighting system" (pdls). The pdls is quite complicated and has some good features but it does not illuminate down the road very far and is dangerous on hilly terrain. Something in the system makes the top of the beam shut off sharply so if you approach a hill you can not see beyond the base of the hill. Even reflective surfaces are not illuminated. I do a lot of driving on hilly terrain with a lot of wildlife. This is a dangerous situation. I have written this up on each of 4 visits to the porsche dealer and they say until porsche comes up with a fix, there is nothing they can do. Porsche refuses to do anything about it.
Vehicle Mileage at Failure	100
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	MANTUA, NJ
VIN pattern	WP1AF2A26ELXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	40
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

RFBB3003032200930 1HD1KTP18NB632396 WF0PXXGCHPKP88074 WDD2130051A704820 KMFXKD7BPVU128883 1FTRX14W54NB94797 JM6DK2W7AK0405026 VR1JJEHZRKY124506 KMHDM41CLCU538390 1HD1KZF10MB650197 1G2ZJ57B094236277 WP1ZZZ9PZ3LA44984

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2014 Porsche CAYENNE Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2014 Porsche CAYENNE Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?