| Issue ID | 1397099 |
| Internal NHTSA # | 11012570 |
| Manufacurer | Porsche Cars North America, Inc. |
| Brand | PORSCHE |
| Model | CAYENNE |
| Model Year | 2013 |
| File date | 28/07/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | The porsche cayenne diesel is designed to not restart when the adblue exhaust chemical is too low. This seems reasonable. However, the vehicle is also designed to not restart when the adblue reaches a low point, even when it is refilled to full capacity. According to porsche the vehicle must be brought to an certified porsche dealership for this to be reset, so the car can be driven. Again, this occurs even when the adblue if refilled to full capacity. This seems to be a potentially dangerous and/or expensive situation should the adblue reach this low point and the vehicle is a significant distance from a certified porsche dealership. |
| Vehicle Mileage at Failure | 125000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GRAND RAPIDS, MI |
| VIN pattern | WP1AF2A26DLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |