| Issue ID | 1657420 |
| Internal NHTSA # | 11321883 |
| Manufacurer | Porsche Cars North America, Inc. |
| Brand | PORSCHE |
| Model | CAYENNE |
| Model Year | 2012 |
| File date | 07/03/20 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The transfer case is faulty. It was replaced at 26,000 miles and now it is acting the same way again at 48. 000 miles. I was entering the hwy and the car jumped forward and suddenly lost power before jumping into gear. This is not safe considering there was a car in front of me and behind. Did not cause an accident but could have. Dealer admits the transfer case has been a constant problem with 2011-2017 cayenne but refuses to totally cover replacement. This is my second issue with the transfer case and after some light research have come across many owners with anywhere between 1 and 4 replacements. Porsche will not cover the total cost of the repair (approx. $6500). How can a company like porsche be so arrogant as to understand and accept it is a faulty design but not make restitution to its loyal customers, |
| Vehicle Mileage at Failure | 47500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BOCA RATON, FL |
| VIN pattern | WP1AA2A21CLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |