| Issue ID | 1438634 |
| Internal NHTSA # | 11061979 |
| Manufacurer | Porsche Cars North America, Inc. |
| Brand | PORSCHE |
| Model | CAYENNE S E-HYBRID |
| Model Year | 2015 |
| File date | 05/12/17 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Panoramic glass roof spontaneously exploded. Was driving along a fairly quiet freeway (big distance to car in front and no cars in neighbouring lane). All of a sudden large bang and glass fell down on the 3 passengers in the back. Many small pieces and a few large pieces. Passengers were cut, blood visible. Kept finding glass in our clothes' pockets few days following. Even after repair, found a piece of glass by the window this morning. Fortunately little glass feel in the front and i was able to safely pull over a speak to porsche. They told me it will need to come into the shop and they will figure out what went wrong. Despite being told this would be covered under warranty on the phone (i asked multiple times and everyone in the car kept telling me to), when i went to pick up the car i was hit with a bill for parts and labour, rental insurance (they did cover the base rental price). Also they are not sure what went wrong, they say a rock hit it, but none of us are entirely convinced by this. |
| Vehicle Mileage at Failure | 29000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | BELLEVUE, WA |
| VIN pattern | WP1AE2A23FLXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |