| Issue ID | 1040179 |
| Internal NHTSA # | 10564628 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | XTERRA |
| Model Year | 2008 |
| File date | 09/02/14 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | I received a warranty notification letter around 2011 , stating that nissan was providing the highest levels of product quality and customer satisfaction. This letter stated that nissan was extending the warranty for the fuel sending sensor that can malfunction and incorrectly give a wrong reading on the fuel level. They where extending the new vehicle limited warranty for 36 months/ 36,000 miles to 72 months 72,000 miles. So i put the sticker and letter in my warranty booklet. I called the nissan dealership and gave them my vin number and they stated that my vehicle was not part of the "campaign recall" and you dont need to do anything further. So it is now 2014, 3 years later and what happens ........ The fuel sending sensor is broken, i spoke to the dealer again on 2-17-2014, and again they stated to me that my vin number was not part of the campaign recall and when i showed them my letter , they stated to me that yes it was under warranty at the time of receiving the letter..... But they said to me in 2011 that no need if you dont have a problem your vehicle doesnt need to have this replaced ....... So i got told wrong twice once when you get the letter unless it is broken then they wont fix it..... And now that it is broken my vin number is not part of the "campaign recall" sad that nissan does this ..... They should honor this recall for all vin numbers that show this problem. I bought this vehicle new from the dealer and will not give out 600. 00 for them to replace an 80. 00 part. I wish more people complain so this goes to recall. Without fixing this you cannot pass inspection for your car. At the time of receiving the letter they should have fixed it but it wasnt broken. 3 years later they wont fix it my vin is not part of campaign recall????? |
| Vehicle Mileage at Failure | 91000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WEAVERVILLE, NC |
| VIN pattern | 5N1AN08W28CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |