| Issue ID | 994125 |
| Internal NHTSA # | 10524141 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | XTERRA |
| Model Year | 2007 |
| File date | 10/07/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | In january of 2013, my car was towed to the kraft nissan in tallahassee, florida and there i learn that my computer/brain that makes my car function needed to be replace. However, i was told that my car could be at the dealership approximately 6 months or longer because the part is on back order. The part could not be found anywhere in the state of florida or in the united states. I was told by the dealership service dept that the part needed to be reproduce. I inquired if this part was a deflect issue or a national campaign for deflected car parts, and was told no. I paid approximately 1800 dollars for the repair bill. While my car was in the shop, i received a letter that explained the coolant fluid in the radiator can become contaminated with the transmission fluid and cause the transmission failure. I was having a issue with my transmission; however, after the car was repaired i requested that someone from the service dept test drive the car and indeed they drive it and stated they heard nothing. Later, i requested it be driven by a mechanic; therefore we went for a drive and indeed i was told it was transmission problem, but it will cost me 7500 dollars for a new transmission because they are not honoring any letter i received according to the owners of kraft after showing the letter as proof. As of today, i was told the computer /brain was a defected part and nissan should have replaced the deflected part along with the transmission; today my car is at nissan for an oil change and still to this date i am being told that they are not aware of any national campaign for the transmission issues i am having even though they have confirmed today that the fluids are contaminated. Service rep quote me a extended warrant i can purchase for 3000 dollars since my car now have 103000 miles prior to it had approx 95000. I need help with this issue. |
| Vehicle Mileage at Failure | 103500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MIDWAY, FL |
| VIN pattern | 5N1AN08U97CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |