| Issue ID | 1466366 |
| Internal NHTSA # | 11093193 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | XTERRA |
| Model Year | 2006 |
| File date | 10/05/18 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | After filling my godmother's 2006 nissan xterra gas tank from 1/4 to full, i notice while driving on the highway that the gas needle never moved from the 1/4 mark. But by the time i got to my destination which was approx. 20-25 miles away, i noticed the gas needle just reached 1/2 mark and "service engine soon" illuminated. Per my code reader, i pulled a code for the fuel level sensor. My godmother took the truck to a repair shop wherein the mechanic charged her to erased the code without troubleshooting, & insisted that she drive until code returned. In the meantime, i found a recall campaign bulletin ref. Ntb 10-031. It is a voluntary recall campaign for 2006 & 2008 xterra (n50), which to my knowledge this is. I called nissan north america (case #31357696/ agent id: 7319344) & gave the vin #. The agent stated there was no open or current recall(s)/bulletin(s) associated with this vin number. I informed her that i was physically looking at a recall, so she advise first that i have nissan run a diagnostic with their scanner & start from there. I also let her know that a diagnostic could be a costly non-beneficial investment especially if nissan's repair estimate is to high. I called nissan passport in marlowe heights, maryland and spoke to a service adviser who later told me that once code is active a diagnostic could be perform for approx. $130. Then i asked, if there was a recall/bulletin which included our symptoms but apparently not our vin number could it somehow be covered. He replied "no." so i then asked if he would like to get information from me about other nissan products such as this vin # that was possible faulty, again he said "no." so i then called nhtsa , & the agent ultimately gave me the phone number to the federal trade commission. With the federal trade commission i filed a report/claim (9549774) about my treatment with nissan. |
| Vehicle Mileage at Failure | 58360 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TEMPLE HILLS, MD |
| VIN pattern | 5N1AN08U16CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |