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2004 Nissan XTERRA Suspension Problems, Complaints and Defects

Issue ID	575131
Internal NHTSA #	10147291
Manufacurer	NISSAN NORTH AMERICA, INC.
Brand	NISSAN
Model	XTERRA
Model Year	2004
File date	20/12/05
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	1. After two months (4000 miles), i brought it into the dealer for service. They gave an alignment, which took two days because they said it was so far out of alignment. The car still pulled to the right, so i brought it in for service multiple times, and they always stated that they couldn't duplicate the problem. On 11/17/05, a non-dealership mechanic give an alignment. Again, they required that they keep my car for two days because the alignment was so messed up, and ultimately they said they could not align it. I took it to another independent mechanic, who claimed he aligned it, on 11/23/05. It still wasn't driving properly so i called the corporate headquarters, who told me to take it to a dealer. I paid for an alignment there on 12/1/05. However, the spec sheet they gave me showed that the sai was still out of spec. I took it to another dealer for service, and paid for yet another alignment on 12/13/05. However, the spec sheet they gave me showed that the caster and sai were out of spec. The service manager discovered the front end was raised too high, so they lowered it and gave another alignment, and the sai is still out of spec. The spec for sai ranges from 10. 3 to 11. 3 degrees, and my most recent alignment shows 9. 64 on the left and 10. 24 on the right. When i drove the vehicle brand new off the lot, it wasn't driving properly. At the time, i thought it would be easily fixable and no big deal. But the problem hasn't been resolved yet. The first alignment took two days, and it continued to pull after the alignment. It has always pulled, and the steering wheel twists when driving over bumps or when braking (even on flat surfaces.) 2. After three alignments in the past two months, my vehicle is still out of spec. No one is able to align it within spec. It is dangerous for a vehicle to be out of alignment because it does not allow the driver full control. *nm
Vehicle Mileage at Failure
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	KING GEORGE, VA
VIN pattern	5N1ED28Y84CXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	26/08/04
Was original owner?	Y
Anti-lock brakes	N
Cruise control	Y
Number of cylinders
Drive train type
Transmission type	MAN
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	CARMAX
Dealer's telephone number
Dealer's city	WHITE MARSH
Dealer's state code	MD
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

2C4RDGBG3GR272332 ZAR937000Y5239731 JSAAJ45A8L2104717 1FDXR90W7CVA35926 WAUZZZ8T1BA042896 JTEBU9FJ3CK041941 WDDUG8FB8FA102028 3JBVNAV42NE005792 3N1BC1CP3CK248418 3JDVNAV42NE005792 PUNJD21ACP3274498 CFPUS3338N1314712

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2004 Nissan XTERRA Suspension Problems, Complaints and Defects, Recalls and Failures

2004 Nissan XTERRA Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?