| Issue ID | 840284 |
| Internal NHTSA # | 10378345 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | XTERRA |
| Model Year | 2004 |
| File date | 21/01/11 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | First -my steering was getting hard - i asked a tech at nissan what possibly could be the problem. They suggested change the steering fluid first. I did and then i learned there was a recall - i would like a reimbursement of $96. 25 for the steering power fluid flush that i did not need. I was never notified and found out by calling nissan because the problem was still happening. I took the suv into nissan service to do the recall repair - it was done however, i still had a hard steering problem. They looked at it again and they now said i needed a gear box which i recorded earilier with you in a previous complaint . If i do in fact need a gear box i feel that it got defective due to the recall - this is over a $2,000 repair. A very short time after my car left the service department (after they said i may need a gear box) i almost had a very bad car accident - my front tires and steering wheel began to shake and the wheel felt like it was coming off - i towed the suv to nissan service and i am now told that the tie rod assembly needs to be replaced at a cost of over $700. 00. Why did they not see the problem the week before? I want to be reimbursed for $96. 25 steering power flush, towing charge of $120. 00 and the tie rod assembly replacement approx. $800. 00 and i want this investigated. Do i really need a gear box? I could have gotten into a very bad accident if that wheel to fly off. Please look into this problem. Thank you - nissan xterra 2004 your department and nissan needs to look into this problem - i could have died. Does it have anything to do with the 4 wheel drive? |
| Vehicle Mileage at Failure | 79000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOWELL, NJ |
| VIN pattern | 5N1ED28YX4CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |