| Issue ID | 1601025 |
| Internal NHTSA # | 11255563 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | XTERRA |
| Model Year | 2004 |
| File date | 06/09/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2004 nissan xterra. The contact stated that the vehicle was towed to courtesy nissan (1777 n central expy, richardson, tx 75080) to be repaired per nhtsa campaign number: 10v554000 (steering). After retrieving the vehicle from the dealer, it was discovered that the steering wheel was loose. The contact stated that the steering wheel was able to turn three inches to the right or left, but the wheels failed to move. The contact also stated that a loud noise was heard coming from the front driver's side tire. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact to take the vehicle to another dealer because courtesy nissan had lost the vehicle for several days. The approximate failure mileage was 212,000.*pm consumer stated dealer wanted the vehicle to be left a the dealer for 2 weeks but consumer could not, without a loaner, due to work.*jb |
| Vehicle Mileage at Failure | 212000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | GARLAND, TX |
| VIN pattern | 5N1ED28T84CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |