| Issue ID | 838708 |
| Internal NHTSA # | 10376537 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | XTERRA |
| Model Year | 2004 |
| File date | 08/01/11 |
| Component | STEERING:COLUMN |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2004 nissan xterra. The contact received recall campaign 10v554000, steering column. According to the recall the steering column shaft and joint were to be replaced with a shaft of a different design. The dealer replaced the lower shaft and joint, but the vehicle is still not steering properly. The contact took the vehicle back to the dealer and was told that the gear box needed to be replaced. The contact stated that this should have been replaced with the recall or the failure was a result of the recall. The failure and current mileages on the vehicle were 78,000. Updated 03/08/11*jb |
| Vehicle Mileage at Failure | 78000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | HOWELL, NJ |
| VIN pattern | 5N1ED28YX4CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |