| Issue ID | 1553150 |
| Internal NHTSA # | 11193901 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | ROGUE |
| Model Year | 2018 |
| File date | 16/03/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | When a consumer has any type of warranty issue or safety issue serviced by their local nissan dealer, is nissan north america required to report the issue to nhtsa? Because i'm confident nissan knows exactly how many navigation systems exactly like mine they have replaced under warranty. I would love to know that number. Because if i had seen that amount of replacements while i was still doing new car reasearch in jan 2019, i would not have purchased this brand new rogue sl platnum int. & bose premium sound pkg! Already my brand new rogue is experiencing several serious issues. The navigation/audio system screen with nissanconnect service just goes black. It intermittently and for no apparent reason reboots by itself on and off - constantly after the rogue has been started. It factory resets itself as many as 25 times in a 10 mile drive. Several of those 25 reboots my radio will turn itself back on at an extremely loud volume, startling me while i'm driving. That is a huge safety issue! The back-up camera still works most of the time, but not all the time. I'm currently waiting a full 19 days while this replacement part is on backorder from nissan. And i'm driving the rogue with the startling, blaring audio in this condition throughout the entire wait. Nissan north am won't approve a loaner thru my dealer because my car is still "drivable". Drivability and safety to nissan are two different things. How many more of these rogues with this problem are you knowingly planning to sell to unwitting consumers, nissan? Most consumers do not know to report this to nhtsa for themselves, so it is going unreported. Nissan certainly isn't reporting the issue! Where is the service bulletin? Why isn't anyone saying, "yes, we know there is a problem."? What is the solution? There isn't one. You know why? Nissan knows people don't want a car if it has something wrong with it. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GREER, SC |
| VIN pattern | JN8AT2MT7JWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |