| Issue ID | 810679 |
| Internal NHTSA # | 10350591 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | ROGUE |
| Model Year | 2010 |
| File date | 19/08/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Nissan rouge 2010 - it has only been 5 months since i bought a brand new rogue 2010 from victory nissan chesapeake. I received a recall card from them regarding a throttle noise. I took my car for change oil and the nissan service did a reprogram to eliminate the noise. The noise had lessened. Thinking that it is a brand new car, i did an observation and waited for my second change oil and complained about the noise in my car again and the brake that felt like it's losing a thread when you step on it. After my change oil, i was told that my transmission needs to be replaced. However, the dealer has to order it and will call me back in 2-3 days. A week had passed and i did not receive a call. I called nissan usa to complain about the service and i have been driving this car knowing that there is a problem and have complained about the break and the transmission. I called back again and the service agent just told me that the transmission is not yet in. I was driving in the rain when the accelerator just kept going even if i was not pressing on it. I was concerned and took the car back to the dealer and was given a rental car. I bought a fully loaded car but was given a lemon car. I could've been dead by now if i am still driving that car for who knows what will happen next if the accelerator and brake will not be controlled. I kept calling nissan but i did not receive any response. One of the sales in the dealer told me that this was the 3rd rogue 2010 transmission problem that was reported in the same place. A very unsat costumer service and dealer services by letting an unsafe car to be on the road! |
| Vehicle Mileage at Failure | 7000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHESAPEAKE, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |