| Issue ID | 903965 |
| Internal NHTSA # | 10445655 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | QUEST |
| Model Year | 2011 |
| File date | 27/01/12 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | The first time i had an issue with this van was about 3 months ago approximately 6,000 miles. I had just dropped my daughter off at school. There was a lot of traffic. I had 1/4 tank of gas. I was leaving the school and on a slight decline when my car stalled. I had several cars and large buses behind me. I could not do anything. I was terrified. When the car stalled my brakes went out and i was lucky i put the parking break on when i did or i would have hit the car in front of me. I used the parking break and rolled the van over to the side of the road into the bushes leaving just enough room for cars to get past me. I noticed the gas gauge registered as empty. I sat there for about 10 minutes before the van would start again. When it did i immediately filled up with gas. I called the nissan dealership they said they would look into it. In the meantime i was dropping my other daughter at an activity. I was on a decline again the car stalled. I had to roll down to level ground and sit and wait until my car would start again. Again i had about 1/4 of a tank. I called the dealership they said that they would replace the fuel tank and not to let the tank go below 1/2. Yesterday at 12,000 miles they replaced the fuel tank. I thought the problem was fixed. I had just under a half a tank and idled on a decline, my car stalled again. Now the dealership is saying that it is the cluster gauge. They decided this when they filled up the car for me (after it stalled) and had to put 14. 7 gallons in it. The service manager told me it was a 16 gallon tank so that is proof to him it's the gauge. I have read the 2011 quest has a 20 gallon tank so i ran out of gas with 6 gallons in the tank. I was told nissan wouldn't issue a recall until it becomes a safety concern. I am very concerned for my family's safety. When is it a safety issue for nissan? When a life is lost? |
| Vehicle Mileage at Failure | 6000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SILVERDALE, WA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 2 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |