| Issue ID | 1191616 |
| Internal NHTSA # | 10725290 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | QUEST |
| Model Year | 2008 |
| File date | 27/05/15 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Car ran out of gas with gauge reading 77 miles to empty. I have a mailing form nissan north america, inc-- with my name, address, make and model of car, vin number -- stating that there is this exact problem and that they will fix the issue at no charge. Yet-- when i talk to the dealership as well as 1800 nissan1-- both explain that there is no recall on the van at all and that i must pay $130 to have the vehicle looked at and then for the repair. I don't understand how they are not aware of the mailing they sent me. I cannot add the letter to this complaint-- but have it should you wish for me to email it to you or send a photo. I am taking a long distance trip in this van with my 3 children and am very upset. They keep telling me they have no record of this. How is it possible that i have had this same issue and they mailed me the letter informing me of this exact issue? Big coincidence? Please help. |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HUNTLEY, IL |
| VIN pattern | 5N1BV28U18NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |