| Issue ID | 1070482 |
| Internal NHTSA # | 10594370 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | QUEST |
| Model Year | 2007 |
| File date | 12/07/13 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | The vehicle's fuel gauge in the instrument cluster has become faulty and unreliable. On numerous occasions since july of 2013 the van has lost power and has come to a stop. On two occasions this has happened at a high rate of speed in fairly congested traffic with small children in the vehicle. The gas gauge in the instrument cluster reads that there is a quarter (1/4) tank of gas when in fact the vehicle has run out of gas which, at a high rate of speed, creates a very dangerous situation. According to online posts of other '07 nissan quest van owners, nissan service centers appear to be unsure as to what is causing the problem let alone how to address the problem. This appears to be consistent with the experience i had at the local nissan service center that diagnosed our vehicle last july which is the same dealership we purchased the van new in 2007. Upon diagnostics, the service center indicated that it may be the fuel level sending unit in the fuel pump assembly or a faulty fuel gauge in the instrument cluster, both or something in between the two parts. Upon contacting nissan consumer affairs last july to discuss the problem with them and asking them to address the problem as part of their recall for this very same issue on the quest as well as other models of their vehicles, they declined claiming that the v. I. N. For our particular vehicle had not been recalled. If they have recalled other '07 quests or other vehicles in their lineup over this issue then nissan should stand behind any vehicle that is experiencing similar problems. The issue needs to be resolved before someone gets seriously injured or even killed. |
| Vehicle Mileage at Failure | 68000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOUTH ELGIN, IL |
| VIN pattern | 5N1BV28U57NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |