| Issue ID | 680037 |
| Internal NHTSA # | 10231674 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | QUEST |
| Model Year | 2004 |
| File date | 18/06/08 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | Van was in service to repair a broken cd player. During the visit, the dealer performed a free 21 point inspection, and found excessive wear on the brake pads. The brake pads were changed and rotors resurfaced 6,000 miles ago. The van has only 21,000 miles. This is the third set of brake pads that had to be replaced. In addition, rotors were resurfaced twice and replaced initially at 4,000 miles. The first occurrence at 4,000 miles was covered under warranty. Second incident, which occurred at 15,000 was not covered, citing that it was a wear item. The recent occurrence at 21000 miles which required new set of pads and resurfacing of the rotor was taken care by the dealer as a goodwill gesture. Nissan needs to address the concerns of public safety. Proper agency should also look into this matter further, because it is definitely a safety concern. |
| Vehicle Mileage at Failure | 22045 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HILO, HI |
| VIN pattern | 5N1BV28U84NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |