| Issue ID | 457404 |
| Internal NHTSA # | 10053280 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | QUEST |
| Model Year | 2004 |
| File date | 14/01/04 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | I have had a continuing problem with the rear sliding doors on my new 2004 nissan quest. What started as an excessive amount of rattling of the rear doors has escalated to the point where the doors do not function properly. I've taken the quest in to have the doors adjusted five times at the local nissan dealer and the doors continue to rattle. The local nissan dealer was actually able to stop the driver's side door from rattling, but this resulted in a door not able to be opened using the exterior handle, you had to use the key-fob or interior switches (not acceptable in a $33,000 automobile). The car was brought back in for service and while the door now operates (sort of see below), the rattling is back. The local nissan dealer where i bought the car does not know what else to do without input direct from nissan - i hope they are working on a solution to the quests sliding door problems! The problems with my vehicles rear sliding doors continue to get worse. On wednesday, january 14, 2004 i had a problem with both sliding doors; neither was able to be closed. Miles from home in subzero weather with a car whose siding rear doors would not close bet you can imagine how happy i was. Thank god i figured out how to operate the doors manually. This story only gets worse! After manually closing the doors, i switched on the doors again for electrical operation and commenced my travel towards home; imagine my horror when traveling down the road at about 45 mph to have the passenger side rear slider opened up all on its own. Can you imagine what might have occurred if i had had my young 9 year old daughter in the back. Horror doesn't come close to being an adequate description. Nissan has released an inferior and unsafe product for sale to an unsuspecting public. This car is a disaster waiting to happen, and so far nothing has been done to correct the situation. *cb |
| Vehicle Mileage at Failure | 5175 |
| Number of Occurences | 6 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LONGMEADOW, MA |
| VIN pattern | 5N1BV28U34NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 31/10/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | CROWLEY NISSAN |
| Dealer's telephone number | (860) 540-0555 |
| Dealer's city | BRISTOL |
| Dealer's state code | CT |
| Dealer's ZIP code | 06010 |