| Issue ID | 456378 |
| Internal NHTSA # | 10052851 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | QUEST |
| Model Year | 2004 |
| File date | 10/01/04 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | I own an sl purchased in oct 2003. There has been one continual problem and three new problems recently. First the new problems: the past 2 weeks temps have been in single digits and there has been no snow or rain. I have had to keep car in driveway. During these past weeks i've experienced three problems, one of which infuriated me. First two items - passenger window will not open and car does not 'beep' when i lock from remote (which makes me have to turn back and double check the doors only to find it has indeed locked)- are annoying and i attributed them to the temperature. The third problem occurred yesterday: passenger side automatic sliding door would not close once opened. It would beep, slide almost closed, then open right up again. I could not force it to remain closed. This happened in a grocery store parking lot, temperature was -1 degrees, car had a couple hundred dollars worth of purchases inside, and i had my very young child with me. After checking manual and speaking with people at the nissan dealership (neither of which were helpful, to be honest) i tried cleaning the tracks around door. There was no ice, dirt, sand, etc. And still the door would not close. I was told by the dealership that there was no manual override which would have allowed me to close the door. Later in the day after the car had been in the sun a few hours, my husband was able to get the door closed enough to grab and lock it. This door issue is unacceptable. We have three young children and purposely bought this car for it's reliability and safety. There was nothing reliable nor safe about what happened to us yesterday. Another problem: a creaking, squeaky noise comes from the back of the van while driving. Sounds like an old schoolbus. Dealership has no idea of cause. Were told to bring van in for service. *ak |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAIRFIELD, CT |
| VIN pattern | 5N1BV28U94NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 31/10/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | |
| Drive train type | U |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BOB SHARP NISSAN |
| Dealer's telephone number | 203 544 8371 |
| Dealer's city | WILTON |
| Dealer's state code | CT |
| Dealer's ZIP code | 06897 |