| Issue ID | 454432 |
| Internal NHTSA # | 10051311 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | QUEST |
| Model Year | 2004 |
| File date | 29/11/03 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Product type code | VEHICLE |
| Description of the problem | On 10/25/03 we purchased a 2004 nissan quest. Within one week of purchase we notice a loud rattling noise coming from the driver side rear sliding door. After 2 attempts to repair at the dealership the noise was attenuated but still persisted. After the 2nd visit the rattling sound expanded to include a creaking noise each time we braked. On 11/29/03 the rear driver side sliding door would not open so we placed our children in the van using the automatic sliding door on the rear passenger side. After buckling the children in we stared the van and left for home. At approximately 11:55pm the driver side rear door popped open!!! On 12/01/03 my wife brought the van back to the dealership for the fourth time, where an attempt was made to fix the rattling again and the doors were adjusted. On 12/02/03 three hours after picking up the car from the dealership the driver side passenger door locked again and the automatic door went into a spasm where it would start to close but then pop back open. We eventually were able to close the doors but the rattling persisted. The locking and jamming of the doors is inconsistent but the rattling sound occurs whenever we go over 35 mph. We are now scheduled to bring the car in for its 5th visit to the service center in 5 weeks. This door not only has rattled and shook during the time we have had it, it now will sometimes not open and even worse can pop open while the car is moving. This is unsafe and the experience of watching my kids look outside of an open door in a moving car was harrowing. I hope the doors never open on a child who is not properly buckled in. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 0 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CANTON, MI |
| VIN pattern | 5N1BV28U64NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 25/10/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |