| Issue ID | 538715 |
| Internal NHTSA # | 10118323 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | QUEST |
| Model Year | 2004 |
| File date | 21/07/04 |
| Component | EQUIPMENT |
| Product type code | VEHICLE |
| Description of the problem | Re: my 2004 nissan quest-have had same problem recur for almost 1 yr & dealer has not fixed it in 5 tries. On 7/21/04, brought my van in for service 'cause an alarm beeper would go off randomly when driving-comes from rear power liftgate. Besides the constant beeping, at times the liftgate will not open, also when open the liftgate will not close using the power buttons-then liftgate needs to be shut manually. At my 7/21/04 service appt, the dealer ordered a part that would be installed later to fix beeping. Picked the van up about 4:30 pm, got groceries, picked up daughter & drove home. On the way the van was beeping all the way when suddenly a flashing warning light came on that said "warning lift gate open". I panicked thinking my lift gate was about to fly open. I pulled over confused because liftgate was not open. I pushed interior control for lift gate but liftgate did not open. Thinking i was temp. Ok, i slowly drove home w/ flashing warning signal on whole time. When i got home-tried to open liftgate. It wouldn't budge-not w/ power controls inside van nor key fob. It wouldn't open manually either. At that point, i was afraid to drive van any further. Was well after 5 pm & the service dept would be closed but i called them anyway. I talked to john nelson, sales mgr & explained what happened. Told him i was afraid to drive van because of warning light but can't seem to open/close door either. He assured me that van has "safety mechanisms" that would prevent door from flying open while driving. I told him that it was hard to believe van was safe when it seemed warning lights were malfunctioning. Since 7/21/04 the warning light has not come on again. But the problem that preceded the warning light-the constant beeping-still happens all the time, but only when it's warm. Since i live in wi nov 04-mar 05 was problem free. Don't know if door will really fly open, but i know quest already had recall for similar problem-sliding doors not latching in sub-40 weather. *jb |
| Vehicle Mileage at Failure | 2000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EAU CLAIRE, WI |
| VIN pattern | 5N1BV28U04NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 28/02/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | BOTHUN AUTOMOTIVE |
| Dealer's telephone number | 715-833-7777 |
| Dealer's city | EAU CLAIRE |
| Dealer's state code | WI |
| Dealer's ZIP code | 54701 |