| Issue ID | 489117 |
| Internal NHTSA # | 10078842 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | QUEST |
| Model Year | 2004 |
| File date | 25/05/04 |
| Component | EQUIPMENT:ELECTRICAL:AIR CONDITIONER |
| Product type code | VEHICLE |
| Description of the problem | (1) ever since buying the vehicle on may 1 2004, the a/c system on this vehicle has been performing poorly. (2) on a 100 to 110 degree day in phoenix arizona, the a/c at best can blow 60 to 70 degrees out of the front vents even when the vehicle has been driven for 1 hour. My other 2 vehicles and my friend's 2004 honda odyssey all blow 40 degrees out of their front vents. The quest a/c system is unacceptable especially with 6 month twins in the vehicle sweating. These readings were measured with a thermometer. (3) the quest has been at the dealership 4 times. The first time they found the freon level was undercharged. They recharged the freon and check for leaks in which none were found. 2nd and 3rd time, the dealership said they cannot do anything since the a/c system was operating within their specifications. At 104 degrees, the a/c system can blow 72 to 78 degrees and still be within specifications. The specification range is unacceptable where other vehicles can easily perform better. This is becoming a safety issue living in a hot climate. I bought this vehicle with my twins in mind. If we knew the a/c system was going to perform poorly then we would have not purchase this vehicle. 4th time:after calling 1800nissan1, we took the quest to another dealership for a second opinion. They consulted with nissan assist and lower the freon pressure. This did not help. Called 1800nissan1 again and they said they cannot do anything else. I'm at the end of my rope. *jb |
| Vehicle Mileage at Failure | 385 |
| Number of Occurences | 4 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MESA, AZ |
| VIN pattern | 5N1BV28U64NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/05/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PINNACLE NISSAN |
| Dealer's telephone number | |
| Dealer's city | SCOTTSDALE |
| Dealer's state code | AZ |
| Dealer's ZIP code |