| Issue ID | 680640 |
| Internal NHTSA # | 10232218 |
| Manufacurer | NISSAN NORTH AMERICA, INC. |
| Brand | NISSAN |
| Model | QUEST |
| Model Year | 2004 |
| File date | 18/05/08 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I am an owner of a nissan quest which was purchased only 4 years ago. At 100, 000 miles a portion of the main computer is gone, leaving the car inoperable. The entire casing was corroded impairing the computer. A part was ordered by a nissan dealer through my mechanic.. Initially we were told the part would arrive in early june (the original was ordered about may 23rd 2008) we were then told a few more days... And then june 10th, the latest being june 17th arriving at the mechanic. On the 19th i called nissan village and was told the part would arrive july 10th. And they still cannot guarantee this. I am a mom of three kids, ages 5, 4, and 7 months. I work full time and have been left with nothing to drive. We had a rental for 18 days at a cost of 850 until i no longer could afford it. Since this matter, i have dealt with nissan usa, several customer service reps, and not one person at nissan, attempted to share with my why a 37,000 dollar car after 4 years is inoperable, but even worse why its taken 2 months to get a part in. It is truly unheard of- people around me are just amazed. I really just want answers- is this a problem that has occurred? Corrosion after 4 years normal? A part more than 2 months??? Thank you for your consideration in this matter. Your time and effort will be much appreciated. |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PLAINVILLE, MA |
| VIN pattern | 5N1BV28UX4NXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |