| Issue ID | 1147409 |
| Internal NHTSA # | 10671536 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | PATHFINDER |
| Model Year | 2006 |
| File date | 05/01/15 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I had pulled into a parking lot to drop my child and another passenger at a school program, to my surprise both rear doors of my vehicle would not unlock or open, i had to climb in through the front passenger side to unbuckle and remove one child in a 5 point harness and let the 2 other children unbuckle and climb out. Once home i had researched and found several complaints of the same problem where nissan pathfinder rear doors would not disengage / open from the outside or inside. I did not want to compromise what i consider a safety issue with the advice from blog to attempt to remedy. Having 2 child passengers and generally concerned for their safety i contacted nissan consumer affairs case#17179820 to explain my safety issue and concern that both rear doors not opening / unlocking at the same time is a safety issue. Nissan reported no advisory / recalls. I was advised to take to dealer and get a quote for work to fix and the case would be reviewed. I was issued a $99 dollar diagnostic fee to be told to resolve malfunctioned door actuator (2 doors) is $690. Nissan did not see this as a safety issue or need to consider a recall and would not cover the charges. I strongly feel that nissan should recognize this malfunction as a safety issue and cover the cost to resolve the problem as well issue a recall. I am hoping other vehicle owners do not experience the same especially if ever in a emergency situation preventing from getting passengers out of vehicle . I have not returned to the dealership who deemed this non-safety concern and who had advised consumer affairs that the customer is not going to be financially compensated. |
| Vehicle Mileage at Failure | 104600 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HANOVER, MA |
| VIN pattern | 5N1AR18W96CXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |