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2004 Nissan PATHFINDER Visibility Windshield Wiper Washer Problems, Complaints and Defects

Issue ID	590785
Internal NHTSA #	10159325
Manufacurer	NISSAN NORTH AMERICA, INC.
Brand	NISSAN
Model	PATHFINDER
Model Year	2004
File date	18/01/06
Component	VISIBILITY:WINDSHIELD WIPER/WASHER
Product type code	VEHICLE
Description of the problem	On jan. 18, parked vehicle, upon starting up,wipers did not work. I had to drive home in heavy rain over 2 miles with no wipers. 2-3 hours later, i checked on the condition of the wipers,they operated properly. The same situation occurred 3 days later. Vehicle was left at service dept. On 1/20 to recreate the problem. Service dept. Unable to recreate problem. Called nissan customer service. On 1/20/06, ticket # 5207119. I filled out survey after problem could not be diagnosed. Service dept. Manager was told by his dsm, not to change parts for the sake of changing parts. On 1/31/06 serv. Dept. Changed wiper switch under good will. When asked if service mgr. Would send replaced part to be tested, he stated that if he reported the part under warranty, he would be charged if the part was not broken. On 5/18, with 2 witnesses, wipers did not go on. A short time later wipers began to work. I brought vehicle on 5/25 service mgr. Was going to attempt to recreate the problem again. Unable to do so. On 5/25 called nissan customer service explained situation, proceeded to open ticket # 5343456. Problem would not be forwarded to a regional office unless the situation could be duplicated. 5/31/06, spoke to service mgr, gave him the ticket number to call customer service that he could not duplicate the problem. Spoke to nissan cust serv on 6/2/06 at 4:50 pm. I requested to have nissan change parts to correct the problem. On tues. 6/6/06 , i spoke to regional office, informed me of same nissan policy,nothing could be done until the problem was recreated and diagnosed. 6/7/06- contacted attorney general, lemon law division. Informed that the vehicle not covered under lemon law. I was told to file complaint with attorney general office 6/8/06 â¿¿ spoke to technical office of nydmv,directed me to nhtsa site. Nissan has refused to replace any parts unless they can recreate the problem. This is a safety issue where the wipers have stopped working several times without warning.*jb
Vehicle Mileage at Failure	26000
Number of Occurences	4
Source of the issue	NHTSA WEB SITE
City and State	THORNWOOD, NY
VIN pattern	JN8DR09Y54WXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	30/06/04
Was original owner?	N
Anti-lock brakes	Y
Cruise control	Y
Number of cylinders	6
Drive train type	4WD
Transmission type	AUTO
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name	STATE LINE NISSAN
Dealer's telephone number	914-937-4555
Dealer's city	PORT CHESTER
Dealer's state code	NY
Dealer's ZIP code	10573

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVWZZZCD5PW139368 1C4BJWCG5EL301256 1FTPW12V67FB05922 W0LPE8E39G8049418 WV1ZZZSYXT9055291 3VV4B7AX5KM095396 WVGZZZA1ZNV163973 JM1BL1SF6A1101711 WDB67401215323366 WBX57DP01RN278312 WAUZZZGE7RB029268 VF1RFK00477062454

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2004 Nissan PATHFINDER Visibility Windshield Wiper Washer Problems, Complaints and Defects, Recalls and Failures

2004 Nissan PATHFINDER Visibility Windshield Wiper Washer Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?