| Issue ID | 1392183 |
| Internal NHTSA # | 11005443 |
| Manufacurer | Nissan North America, Inc. |
| Brand | NISSAN |
| Model | NV3500 |
| Model Year | 2017 |
| File date | 01/05/17 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | My van will randomly sound like it is neutral when it is in drive and it loses acceleration when this occurs. The frequency it has been occurring and duration is increasing. It will now lose acceleration and the rpms will randomly increase while driving. The rental van that we drove did the same thing. Reports from other 2017 nv 3500 owners state that their vans are doing the same thing. It does not seem that my van is an isolated case and i believe the loss of acceleration when the van malfunctions that way is a safety hazard, not to mention the potential stress it puts on the engine and transmission. I have brought my van into the dealership three separate time and contacted nissan commerical vehicles. My van is currently in the shop at crest nissan in frisco, texas. |
| Vehicle Mileage at Failure | 500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MCKINNEY, TX |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |