Issue ID | 1482666 |
Internal NHTSA # | 11112446 |
Manufacurer | Nissan North America, Inc. |
Brand | NISSAN |
Model | NV3500 |
Model Year | 2016 |
File date | 07/09/16 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | After purchasing the 2016 nissan nv 3500 sl we noticed air flow restrictions in the back three rows, our first week of ownership. . The first row air can get them by due to air in the front but with high temps in texas it's not enough. Our children have to have portable fans if we go anywhere during the day. It gets up to 100degrees in the back even after letting the van "cool" for thirty minutes. We have reached the point we only use our van early mornings and late evenings to avoid health concerns with the heat in the back three rows. This is hazardous! Nissan should definitely be looking into this. Heat stroke could happen with a child. I have asked my dealership numerous times and they wont even get it in the shop unless i pay a diagnostic fee. I've been asking since we picked up our plates. This is absolutely absurd that even upon the first month of purchasing they were already hitting us with unfortunately its a design flaw if it needs to be looked at there will be a diagnostic fee. If only nissan would have shared this before purchasing we never would have bought our nv. Horrible customer service, horrible design. Horrible experience. Something needs to be done. We are at the point the back two rows hardly have any pressure at all & with high temps right now can't even use our family vehicle. This is outrageous for the price we are paying. I recently joined a facebook page of nissan nv owners from across the nation/world and this seems to be a issue for alot of people not just us. Nissan address this issue! The air restriction to the three rear rows is constant and has no regards to motion, idling, turning, city or highway. The longer you have the van the air pressure becomes less and less. At every service i questioned this and the advisors always brushed it off as a design flaw & said its functioning correctly just by feeling the air with their hand. No. |
Vehicle Mileage at Failure | 100 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FORT WORTH, TX |
VIN pattern | 5BZAF0AA7GNXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 12/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |